HES Responsible Tourism Framework

Closed 30 Nov 2022

Opened 28 Sep 2022


Scotland’s tourism sector has a key role to play in tackling the climate crisis and achieving net-zero while contributing significantly to the Scottish economy. There is growing recognition of the importance of responsible tourism and its benefits, that can be enjoyed by all without detriment to communities and the environment.

In response, we, as the largest operator of paid-for visitor attractions in the country, have created a Responsible Tourism Framework to set out how our organisation will transform its approach to reflect the principles of responsible tourism, continuing to make our historic sites outstanding attractions that tell Scotland’s story while respecting needs of local communities, visitors, the environment, and of cultural heritage itself. 

Having already consulted internally, we are now seeking your feedback. Please ensure that you read the full document and its accompanying Environmental Report, which sets out the findings of our Environmental Assessment of the draft Framework, before completing the consultation.

Please provide one response per organisation. Thank you for taking this time to share your views with us.