MyCanmore

What is the purpose of this research study?

The purpose of this study is to: carry out research on how users interact with MyCanmore; to understand if and how the Covid-19 restrictions played a role in how users interacted with MyCanmore, and to find out if and how users think MyCanmore can be improved in the future. 

Why have I been chosen for this research study?

You have been chosen to participate in this study as you are believed to be a user of Canmore.

Am I required to take part in the research study?

No, taking part in the study is entirely optional. You have the right to withdraw from the study at any point.

What happens next if I do chose to take part in this research study?

If you chose to take part, you will be given the option to contribute to an online survey relating to your use of MyCanmore. The survey includes a number of questions and will take around 5 minutes to complete.

Will my responses to this research study be kept confidential?

Yes.

Please note that assurances on confidentiality will be strictly adhered to unless evidence of wrongdoing or potential harm is uncovered. In such cases the University may be obliged to contact relevant statutory bodies/agencies.

What will happen to the project data and the results of the research study?

All data and results collected during the project will be safely held by Historic Environment Scotland to advise any potential future development work on MyCanmore. Anonymised data and results will also be published within a post graduate dissertation, by the primary researcher, at the University of Glasgow.

Who is organising and responsible for conducting this research study? 

This research study has been organised by members of Historic Environment Scotland in collaboration with the University of Glasgow.

Has this research study been reviewed? And if so, by who?

This research study has been reviewed and approved by members of the College of Arts Research Ethics committee alongside the research and legal team at Historic Environment Scotland.

How can I access information relating to me or lodge a complaint if I suspect my information has been misused or used for purposes other than agreed to?

If you have any concerns, we advise that you contact the primary researcher or supervisor in the first instance. If you are not comfortable doing this, if you have tried but have had either no or an unsatisfactory response, or if the person in question appears to have left the University, you can contact the College of Arts Ethics Officer via email at: arts-ethics@glasgow.ac.uk.

If you have any concerns, you can – and indeed may be advised to – submit an ‘access request’ or an objection to the use of your data. As part of the University’s obligations under UK General Data Protection Regulation (UK GDPR), participants retain the rights to access and to objection with regard to the use of non-anonymised data for research purposes.

1. Access requests and objections can be submitted via the University of Glasgow online proforma.
2. Access requests and objections are formal procedures as the University is legally required to respond to and to address any concerns. We endeavour to ensure that the system provides a clear point of contact, appropriate support and a clear set of responsibilities.
3. Anyone who submits a request will need to provide proof of identity, as it is the University’s duty to guard against fraudulent approaches that might result in data breaches.
4. You also have the right to lodge a complaint against the University regarding data protection issues with the Information Commissioner’s Office.